Returns & Exchange Policy

Kapoor 2.0 Return Policy

Returns: 

• We only accept returns in India
• Returns can only be made within 3 days of delivery. We strictly do not accept after 3 days.
• Refund will only be in the form of store credit and not credited to original payment method

Cancellations:

• Orders can be cancelled within 12 hours of placement.
• We offer only store credits in cases of cancellations, no refunds will be made

Exchanges:

• No exchanges will be made, only returns.

Conditions for Store Credit:

• Store credit is valid for 6 months after return
• You can login with your email, used for the original purchase
• You can see all your past orders and also store credit
• You can then use your store credit at the time of checkout 

Conditions for Returns:

• • Items must be unused, unworn, unwashed, and in original packaging with all tags intact.

• How to process a return-
  
  • If your order is fulfilled, only then you can request return
  • Login to your account
  • A verification email will be sent once you create an account. 
  • Click on 'Visit Store' and it will show you all past orders.
  • Select your product for return and follow the steps. Subject to approval, you will receive confirmation and updates via email.
  • You can see your store credits by logging into your account and use it to checkout.